FROM OWNER: I am sorry to hear that our product did not work for you, unfortunately you are amongst the few. You may be aware that our products work for the majority and in cases where a product does not work for just a few when it does work for the majority, there generally is a good reason why the product didn’t work for those few. It could be that the product was not used as directed or suggested or that possibly a continued habit or method of styling was not changed, for example for hair loss on the edges, this is usually caused by stress or tension pulling from wearing certain hair styles, wigs, or hats so if you continued to be under stress or you continued to wear the same hair style that caused the breakage around the edges, then your hair would still continue to break giving the impression that the product didn’t work when in actuality, the habit continued the breakage and did not allow optimal growth potential. Another cause could be an unhealthy/unbalanced diet or hair loss from medication use or not being on medication when needed for a hormonal imbalance, hence if you are on medication that causes your hair to fall or if you are not when you should be, then you will continue to experience hair loss for as long as you are taking or not taking medication. Another cause could be scarring or damage to the hair follicle or no hair follicle present at all. If there is scarring or no hair follicle present then there is no hair oil or product that will grow hair if there is damage or no follicle present to grow hair. Think of it as a flower seed, if there is no seed, then no flower will grow. My suggestion is to first determine the cause of your hair loss and then start from there. Best of luck!